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Best Body Shop, Winston Salem

101 Polo Rd, Winston Salem, NC 27105

336-577-3484
Opening Hours
  • Mon 10:00AM - 6:00PM
  • Tue 10:00AM - 6:00PM
  • Wed 10:00AM - 6:00PM
  • Thu 10:00AM - 6:00PM
  • Fri 10:00AM - 6:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

336-577-3484 | 101 Polo Rd,

INSURANCE QUESTIONS

INSURANCE QUESTIONS, Winston Salem, NC

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 336-577-3484 or make an appointment online!

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  • ABT
  • Car Care Aware

Testimonials

, 12/17/2019
Very professional, helpful and prompt.Identified my problem,explained it to me and was finished when they said they would be.I highly recommend Everything Euro.
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